support / video tutorials 
 
 
 
 
If you're an existing customer and you have a question, it's probably answered here. Before calling us, we'd appreciate you taking a look at our video tutorials where you can see and hear how to achieve what you're trying to.

 
 

 

 

Shift CMS Guide
Video tutorials for our amazing new Shift Content Management System.
 
E-Commerce CMS Guide
If you have a new e-commerce website with us (selling products), here are some video tutorials as to how to manage your products and process your sales.

 
 
Achieving Results
Want to get sales from your website?  We've made some very handy guides.
   
Plugins For Your Website
Harness the world's best technology and plug it in directly on to your website.
   
Working with Images with GIMP
GIMP is a free image modification program that you can use to really spruce-up the images on your website.
 
osCommerce CMS Guide
If you have an e-commerce website with us that was made prior to March 2011, you'll probably be on our osCommerce system.  Here are some video tutorials as to how to manage your products and process your sales.

CMS Made Simple Guide
Video tutorials on everything to do with managing the content for of your (non-ecommerce) website for websites built PRIOR to November, 2011.

 
Checking Email
Video tutorial guides as to how to check your email that you have with us.  This is a guide for clients who are NOT on the Google Apps email solution.
   

CONTACTING SUPPORT 
 
 

If you can’t find the answer to your question in the support videos above, our support team is standing by. Simply send a support ticket here.
 

If you’ve asked a question through our support ticket system, you can track its progress or view previous support tickets by logging in here.